Contact Us
We are committed to providing exceptional customer support to all our players across the United Kingdom. Our dedicated team is available to assist you with account inquiries, payment issues, technical difficulties, and responsible gambling guidance. We strive to maintain the highest standards of service whilst ensuring compliance with UK Gambling Commission regulations and providing a secure gaming environment for all users.
Available Support Channels
Our customer service team offers multiple communication options to suit your preferences and urgency requirements. For immediate assistance, our online chat feature provides real-time support during peak hours. You can reach our email support at [email protected] for detailed inquiries requiring documentation or follow-up correspondence. For urgent matters, contact our UK helpline at 0203 875 4192, available daily from 9:00 AM to 11:00 PM GMT.
When contacting support, please prepare the following information to expedite your request:
- Account username and registered email address
- Transaction reference numbers for payment queries
- Detailed description of technical issues experienced
- Screenshots or error messages when applicable